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Symphony kitchens review
When assessing kitchens, we typically examine them in two ways – via a lab assessment of the units and a customer survey. Unfortunately, we were unable to test Symphony kitchens in our lab.
We contact all the brands before testing to collect information about their units, and to organise the purchase of test samples. When we approached Symphony with a request to test its units, the company opted not to participate.
This means we are unable to provide test results for their unit ranges, and we cannot give any of the Symphony kitchen ranges an overall score.
However, we still received enough customer survey responses to report on the brand.
See how Symphony compares with other leading brands in our analysis of the best kitchen brands
Symphony kitchens customer survey score
We spoke to Which? members with a Symphony kitchen to find out how real owners rate their kitchens.
Log in now or join Which? to reveal the results for Symphony kitchens.
| Customer survey ratings | Scores and ratings |
|---|---|
| Customer score | |
| Customer service | |
| Quality of products | |
| Quality of finish | |
| How well your kitchen has lasted | |
| Value for money |
Table notes: Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend. The customer survey was conducted online in February 2023 among 4,253 Which? members who have bought a new kitchen in the past 10 years. Symphony sample size: 57.
We assessed 11 kitchen brands. Our top overall scorer achieved an outstanding score of 86% in our customer survey.
At the other end of the table, some of the brands we assessed scored less than 65% overall - including some two-star ratings.
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Symphony kitchen installation
Fitting a Symphony kitchen yourself
You can assemble and install Symphony's kitchens yourself. When we test kitchens in the laboratory, we also test how easy they are to install.
Unfortunately, because we were unable to test a kitchen from Symphony, we are unable to provide this information.
Does Symphony install kitchens?
No, not directly. You’ll need to buy a Symphony kitchen from an approved retailer. They may offer an installation service, or you will have to find an installation service yourself.
Before you commit to any fitter, we'd recommend you use Which? Trusted Traders to find a reliable fitter near you.
Which? members can see how much a new kitchen costs in 2025, including for labour, kitchen islands and worktops
Symphony kitchen costs
We contacted Symphony to ask how much their kitchens cost. They supplied prices for their two main kitchens. Where there are different ranges, we asked for prices for the cheapest, but they didn't confirm the name of these ranges.
The below prices are for a model eight unit kitchen, without any additional accessories (eg, worktop, sink, taps or appliances).
| Kitchen | Cheapest range | Prices from |
|---|---|---|
| Gallery | Not given | £2,454 |
| Linear | Not given | £3,285 |
Table notes: Prices include: 60cm sink base unit, 60cm 3-drawer base unit, 60cm oven base unit, 80cm base unit, 2 60cm wall units, 80cm wall unit, 60cm larder unit (double height - 200cm), plus handles, plinths and unit legs. Prices include VAT. Data is correct as of May 2024. Please note that these prices are designed to give you a rough idea of the minimum you would need to spend to get a Symphony kitchen, not how much your final kitchen will cost. Prices are subject to change, and do not include any sales discounts.
See our kitchen planning ideas for a step-by-step guide on creating your ideal layout
How to buy a Symphony kitchen
You can only buy Symphony kitchens through their selected network of independent retailers.
Therefore, your buying process will depend on the retailer you use.
If you want to buy a Symphony kitchen, start by visiting the Symphony website to see if there is a retailer near you.
Then you can start browsing their ranges and book a design appointment.
Symphony kitchen ranges and unit sizes
Symphony has 26 kitchen ranges in modern, traditional and Shaker styles.
They also have a range called Freedom, which offers accessible kitchen solutions, including reduced height worktops.
Symphony kitchen unit sizes are not available online.
Symphony design service
Symphony suggests that you speak with your retailer when designing your kitchen.
The company also has an online kitchen design tool, so you can get a feel for different styles and combinations.
Symphony kitchen guarantees
As Symphony sells its kitchens through a network of independent retailers, you will need to check the details of the warranty with the retailer.
Find out more about the brand on the Symphony website
Looking for an independent kitchen specialist? Use Which? Trusted Traders to find a reliable kitchen designer, fitter or refurbishment professional near you:
This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved