Which? responds to the CMA's announcement that Ticketmaster may have breached consumer law in Oasis ticket pricing

Lisa Webb, Which? Consumer Law Expert, said:

"Which? has been saying for months that Ticketmaster's pricing practices for Oasis tickets were potentially unlawful. We shared a dossier of evidence with the CMA to help it investigate the practices and to reach a conclusion, so we are pleased to see that it finally agrees with our findings and is taking some action. 

"While it's positive that the CMA is speaking to Ticketmaster about changes to ensure future music fans won't be misled, this will offer little comfort to Oasis fans who felt they had no choice but to pay much more than they expected for tickets. 

"Given that both the CMA and Which? have found serious legal concerns with the way in which Oasis tickets were sold, Ticketmaster must now do the right thing and begin the process of refunding fans who may have been misled into paying over the odds for tickets that would have been half the price just hours earlier. The CMA needs to make sure this happens, so that fans aren't forced to go down the legal route to get their money back."

-ENDS-