Policy research paper
By Fair Means or Foul?
Consumer Attitudes towards Dynamic Pricing
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Policy submission
DBT's consultation on the resale of live events tickets - Which? response
Which? response to DBT's Putting Fans First - A consultation on the resale of live events tickets
Press release
Government must stop online touts and tighten rules on dynamic pricing to fix the broken ticketing industry, Which? warns
Press statement
Which? responds to the CMA's announcement that Ticketmaster may have breached consumer law in Oasis ticket pricing
Policy article
OPINION: Government must listen to all businesses on economic growth - not just the regulation refuseniks
New Which? research reveals most UK businesses support strong consumer protection regulations as a contributor to consumer confidence and economic growth
Policy submission
CMA Consultation on Consumer Protection Enforcement Guidance
Which? response to the Competition and Markets Authority (CMA) consultation on its consumer protection enforcement guidance, updated to reflect the changes introduced through the Digital Markets, Competition and Consumers Act (DMCCA)
Policy submission
Spending Review Submission - Reforming the UK's Consumer Enforcement System
As the government consults on its multi-year spending review, we have submitted our own recommendations to reform and upgrade the UK's consumer enforcement landscape
Press statement
Which? responds after Ticketmaster tells MPs it does not use dynamic pricing
Press release
Which? reveals trading standards postcode lottery leaving many consumers exposed to crime, dangerous products and blatant rip-offs
A new Which? investigation has exposed a trading standards postcode lottery, with woefully inadequate staffing levels in many areas - leaving millions of people exposed to crime, fake and dangerous products and scams
Policy submission
Competition and Markets Authority Draft Annual Plan 2025 to 2026
Which? response to the CMA's consultation on its draft annual plan for 2025 to 2026 emphasising the importance of the CMA making effective use of both its consumer protection and competition powers, including the new powers provided through the DMCC Act, to protect consumers
Press statement
Which? responds to government's pro-growth agenda
Press statement
Which? responds to the news that the Competition and Markets Authority will investigate Apple and Google's mobile ecosystems
Press release
A burial plot, toilet seat and a second-hand tumble dryer: Which? reveals the UK’s most disappointing Christmas presents
A second-hand tumble dryer, an offer for a burial plot and toilet seat have been named as some of the nation’s worst Christmas gifts, as new Which? research reveals one in five have received an unwanted present
Press statement
Which? comments ahead of the Boxing Day sales
Press statement